Privacy statement

Jadranska Jedrenja d.o.o. is obliged not to misuse you personal information contained in order form. Personal information is considered to be all the data used for determining Buyer’s identity (such as first and last name, email address, home address etc.).

Jadranska Jedrenja d.o.o. will not deliver nor reveal Buyer’s personal information to third parties, apart from cases in which such actions are strictly mandated by the law in force and in cases when such actions are needed for fulfillment of obligations.

All Buyer’s information is strictly protected and is available only to those employees who need such information in order to perform their job. All employees and business partners of Jadranska Jedrenja d.o.o. are responsible for respecting privacy protection principles.

Jadranska Jedrenja d.o.o. is obliged to ensure the protection of Buyer’s personal information by collecting only basic information on the Buyer’s, i.e. only information needed for fulfillment of obligations.

Jadranska Jedrenja d.o.o. has the right to use information that is automatically recorded during each visit to the website, and is not considered as personal information (browser used, number of visits, time spent on the website etc.) for the sole purpose of making website visitation estimations and for website content and functionality enhancement.

Jadranska Jedrenja d.o.o. informs all Buyers regarding the usage of collected data and regularly offers its Buyers the choice when it comes to the usage of their information, including a possibility for a Buyer to decide whether he/she wants his/her name to be removed from the lists used in marketing campaigns.

In a case of change of any personal information (for example, home address, reservation numberetc.) that was provided during registration process, the Buyer is obliged to inform Jadranska Jedrenja d.o.o. about such changes. In a case that Jadranska Jedrenja d.o.o. was not informed of such changes mentioned above, Jadranska Jedrenja d.o.o. shall not be considered responsible not viable regarding any reservation problems.

The aforementioned provisions regarding personal information protection refer to the home web page of adriatic-sailing.hr web shop only and to all pages inside adriatic-sailing.hr domain, they do not refer to exterior pages connected to adriatic-sailing.hr domain via links.

Apart from cases of electronic order, Jadranska Jedrenja d.o.o. shall not dispatch emails to the Buyer if he/she does not clearly agree to be contacted in that manner.

 

Credit card payment safety

Buyer’s personal information confidentiality is protected and ensured via SSL encryption.

Pages for internet payments are protected via Secure Socket Layer (SSL) protocol with 128-bit data encryption (SSL encryption is data encryption process used for prevention of unauthorized access to data during data transfer).

The aforementioned protection ensures safe data transfer and prevents unauthorized access to data during communication between Buyer’s PC and WSPay payment gateway service and vice-versa.

The aforementioned service and financial institutions (credit card issuers) exchange data via virtual private network (VPN) that is protected against unauthorized access. Credit card numbers are not stored and are not available to unauthorized persons.

 

WSPAY payment gateway

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WSPAy™ is a system that allows simple connection between a store and one or more credit card issuers. WSPAy™ allows safe exchange of authorization questions and answers from credit card issuers.

HIGH LEVEL OF SELLER AND CUSTOMER PROTECTION

– 3D Secure protection for all sellers and customers. WSPay™ system uses the highest standards of protection and data privacy.

– All sellers using WSPay™ are a part of 3D Secure protection, which is a guarantee to web shop buyers that their shopping is safe.

– Buyer’s credit card numbers are not kept inside the system and their entry is protected via SSL data encryption.

– Certification according to PCI DSS standards

– WSPaysystem continuously works on safety enhancement and its confirmation. Starting this year, it will be confirmed that WSPay™ services function at the highest standards defined by credit card issuers.

 PCI Data Security Standards (PCI DSS) is a norm that defines safety measures for processing, storing and transferring (communication) credit card data.

 

Conversion Statement

All payments will be effected in Croatian currency. The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Croatian Kuna according to the current exchange rate of the Croatian National bank.

When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site here.

 

CONCERNING THE GDPR LAW

in accordance with General provisions on data protection – Croatian GDPR, we must inform you that when placing a reservation and at check-in into your place of accommodation you agree to present your personal identification documents, i.e. submit your personal data (first and last name, type and number of your personal identification document, gender, state and address of residence, with date of birth and citizenship), all for evidence of tourists in the Information System of Tourist Boards of the Republic of Croatia – eVisitor (Law on sojourn tax, National Gazette 152/08).

 

The personal data is collected for statistic processing and is used by the Tourist boards, public authorities and Ministries relating to this procedure (Ministry of tourism and Tourist inspection, Ministry of internal affairs and Ministry of finances – Customs authorities).

Each unauthorized usage, publication, change, processing, reproduction, distribution, recording or assignment or any other form of unauthorized usage of such personal data is strictly prohibited.

A complaint in regard of processing of your personal data may be submitted by email to the Tourist board of Split: evisitor@visitsplit.com

What personal data we collect and why we collect it

When placing a reservation and at check-in into your place of accommodation  you agree to present your personal identification documents, i.e. submit your personal data (first and last name, type and number of your personal identification document, gender, state and address of residence, with date of birth and citizenship), all for evidence of tourists in the Information System of Tourist Boards of the Republic of Croatia – eVisitor (Law on sojourn tax, National Gazette 152/08).

User on our website can insert personal data: E-mail, title subject, and message via our contact form onhttp://www.adriatic-sailing.hr/contact

Newsletter

User can subscribe to our Newsletter list via our Newsletter form in the footer of the website. For successful subscription to our newsletter user must fill in the data such as name and e-mail and apply for double opt-in.

Contact forms

On website http://www.adriatic-sailing.hr we have Contact form on the location http://www.adriatic-sailing.hr/contact. User can contact Adriatic Sailing employees by sending the contact form, fill in the data such as: E-mail, title subject and message.

Cookies

On website http://www.adriatic-sailing.hr we use Cookies. What are Cookies? The purpose of the computer cookie is to help the website keep track of your visits and activity. In general, it leads to a better user experience on the website. Cookies can not transfer viruses or malware to your computer. When user opens http://www.adriatic-sailing.hr a notification for Cookies appears. By agreeing the Cookies the user applies in Google Analytics tracking platform.

Analytics

On http://www.adriatic-sailing.hr we use Google Analytics for tracking the users behaviour and user experience on the website. Tracking is anonymous since Google Analytics tracks the IP’s anonymously. We do not trade, sell, exchange or forward any of the reports provided by Google Analytics.

Who we share your data with

When placing a reservation and at check-in into your place of accommodation  you agree to present your personal identification documents, i.e. submit your personal data (first and last name, type and number of your personal identification document, gender, state and address of residence, with date of birth and citizenship), all for evidence of tourists in the Information System of Tourist Boards of the Republic of Croatia – eVisitor (Law on sojourn tax, National Gazette 152/08).

 

We shall keep your personal data and shall not disclose them or make them available to third parties except in the following cases:

– If you explicitly and in writing agree to disclose certain confidential data for a particular purpose or to a particular person.

– If the Ministry of the Interior or the competent State Attorney requires the data for the purposes of carrying out the tasks within their competence.

– If a court, attorneys or a notary public require the data for their proceedings, where the submission of such data is required in writing.

– If the Tax Administration, the Croatian Pension Insurance Institute, and Croatian Health Insurance Fund require the data on the basis of the legal obligations that the controller has towards them.

– If we are obliged to submit data to the Ministry of Maritime Affairs, Transport and Infrastructure.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your contact information

Our data protection officer is Tamara Jadrić. You can always contact her via email: tamara@adriatic-sailing.hrconcerning your data on Adriatic Sailing.

How we protect your data

Adriatic Sailing ltd (Jadranska jedrenja d.o.o.) have taken all reasonable steps to have in place appropriate security measures to protect your information.

Changes to this policy

Any changes to this Policy will be either posted on our website, brochure and/or made available upon request.

Last updated: 24.05.2018